February 14, 2024 Expected vs Actual Support is a dead-end job Support is a bad job with no career path. Or so it seems if you look around. We can change that, but it won't be easy. Brian Levine Co-Founder, CEO
June 14, 2023 Internal Comments You're already doing all hands support From escalation-via-founder to sales calls and customers pinging employees on Twitter, your company is already doing all-hands support..they're just not doing it well. Nick Cannariato Advisor
June 07, 2023 Internal Comments Stop doing all hands support Company-wide all hands support is more harmful than helpful. It's become an industry standard for reasons that seem great on the surface. Those reasons don't hold up to close scrutiny. Let's scrutinize. Brian Levine Co-Founder, CEO
May 31, 2023 BCC Stop giving me take homes Let's rethink hiring practices and focus on respect, equity, and truly understanding a candidate's worth. Billy Marx Vanzetti Mascot
May 25, 2023 Expected vs Actual Remote founding team Processes and tools for working remotely Brian Levine Co-Founder, CEO
May 17, 2023 Expected vs Actual Breaking down silos Teams work together - Your tools should, too Brian Levine Co-Founder, CEO
