December 18, 2024 Release Notes Assignment! Action! Stop manually triaging and assign conversations to team members automatically. Brian Levine Co-Founder, CEO
October 25, 2024 Release Notes Search and rescue Seek and you shall find. And now you can. Brian Levine Co-Founder, CEO
October 17, 2024 Release Notes Notifications - keeping you organized Your support queue is busy. You can feel calm through it all. We can help. Brian Levine Co-Founder, CEO
August 29, 2024 Release Notes Smarter summaries with switches and content references You know what you need, and we're gonna give you tools to get there Nick Cannariato Advisor
August 06, 2024 Release Notes Open signups for Yetto beta! No more applications. Signup to get immediate access to a better support help desk. Brian Levine Co-Founder, CEO
July 25, 2024 Release Notes Switch on Automation should be easy to set up and easy to maintain. Why is that so hard? Nick Cannariato Advisor
July 23, 2024 Release Notes Connect your help desk to your customer data Maybe the real customers we supported were the friends we made along the way. Nick Cannariato Advisor
July 18, 2024 Release Notes Hell is other labels We label everything except that which we hold deepest in our hearts. Nick Cannariato Advisor
July 09, 2024 Release Notes Yetto is now available in beta! We're ready to let you all at this. You can now apply for access to Yetto on our home page. Nick Cannariato Advisor
March 13, 2024 Release Notes What's in a status? Is this 'Pending'? 'On hold'? What does 'Closed' mean, again? Why are you making me think about this hundreds of times a day? Nick Cannariato Advisor