About the cofounders
We're Brian Levine and Garen Torikian, long-time colleagues, friends, and even former neighbors who care deeply about the craft of customer support and the lives of customer support professionals. We've both been working in customer support, support tooling, and support leadership for a decade.
We're both tired of watching support folks in a silo trying to make do with software that isn't made to enable and empower great support. And we both want to make the tool that changes that: Yetto.
You want bona fides? We got bona fides.
Brian Levine
Co-Founder & CEO
- • Support agent at GitHub
- • Head of support at GitHub, Plaid, and Abstract
- • Speaker at ElevateCX
- • Mentor at Support Driven
Garen Torikian
Co-Founder & CTO
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• Technical writer at Autodesk, Salesforce,
Cloud9 IDE, and GitHub -
• Support tooling developer at Salesforce,
GitHub, and Google - • Platform Engineer at GitHub
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• Speaker at Write the Docs, Ruby Conf,
OSCON, and BrooklynJS
What else?
- • a commitment to translating Armenian literature (Garen)
- • a love of playing and inventing tabletop games (Brian)
- • a deep fondness for atonal metal with uncomfortable time signatures (Brian)
- • an earnest and non-ironic obsession with anime and ska (Garen)
- • a curmudgeonliness borne of the collision between deep idealism and constant disappointment with the world (both)