Yetto

Yetto is thefor teams who know "support" is waymore than tickets

No up-front money. Just the helpdesk you've been waiting for.

Do these sound familiar?

If they do, you're already trying to do the customer support Yetto was built for.

You're decoding puzzles, not resetting passwords.

A Support pro is a sleuth, a translator, a coach, and a diplomat. You dive deep into high-context questions, and need more than some text snippets.

Your team knows what customers want — but they're the only ones.

Support catches issues, spots user trends, and hears product feedback first. Nice! Then the insights languish in tools not made to share them. Sad.

You're working across six tools and four departments.

The ticket's in your inbox. The data's in Salesforce, the fix is in GitHub, the tracking's in Jira, and the headache's behind your left eye. You need real integrations, not a roll of duct tape.

The work is scaling. Your team isn't.

The queue is ballooning. You're underwater. Call in the bots!... But generic automations won't solve your team's unique problems, no matter how cute your bot's avatar is.

Most helpdesks are built for replying. Support is about problem-solving.

There's closing tickets,
and there's supporting humans.

Yetto supports humans - customers and colleagues.

It's for Support teams who want to do more (problem solving, cross-team collaboration, making product insights actionable) with less (noise, tedium, isolation), made by folks who've been in the queue.

Darryl J. (he/him) - Support Operations
👤Name:Darryl J. (he/him)
🎧Role:Support Operations
🎧Role:Support Operations
🟢Status:Online

I run the systems and tools that our team needs to support customers. If we use it, I want to automate it.

Meet the (real!) humans behind Yetto

We have opinions, but you know your business.

Yetto works how your team works, not how a project manager who spent a half-day in the queue four years ago thinks you should.

An integration-first approach combines power and flexibility.

Integrations are built into Yetto's core, not tacked on later. They're deep, robust, and unlock a plethora of workflows.

We put the bots to work for you. Auto-tag, auto-label, auto-assign, auto-respond, auto-import data — triage just sped way up.

Integration-first approach illustration

Every workflow has a home, even the ones you never planned for.

Build out the specific automations your team needs in a friendly graphic interface, no code required.

Iterate as you go. Choose labels, triggers, and actions. Mix and match. Chain them together. Find what works for your team.

Workflow automation illustration

Communication opens between everyone working to make your product great.

Engineers love GitHub. Product managers love Jira. Sales loves Salesforce. Fine! Everyone gets to stay where they are and be part of the same conversation with the same data.

Automated actions aren't just in Yetto — triggers and workflows happen in every connected tool. Integration-first approach means two-way communication and action across apps.

Communication between tools illustration

Integrations

Linear
Jira
Intercom
GitHub
Slack
Zendesk
Salesforce

Why Yetto? Why not?

We zeroed the queue, chased down engineers, and rigged up workflows with apps and gum and string. Then we built the helpdesk we wanted: Less tedium, noise, isolation. More context, cross-pollination, data.

Get Started for free

No credit card required. Just the helpdesk you've been waiting for.

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