June 14, 2023 Internal Comments You're already doing all hands support From escalation-via-founder to sales calls and customers pinging employees on Twitter, your company is already doing all-hands support..they're just not doing it well. Nick Cannariato Advisor
June 07, 2023 Internal Comments Stop doing all hands support Company-wide all hands support is more harmful than helpful. It's become an industry standard for reasons that seem great on the surface. Those reasons don't hold up to close scrutiny. Let's scrutinize. Brian Levine Co-Founder, CEO